Office and Administrative Support Occupations
Insurance claims and policy processing clerks
(O*NET 43-9041.01, 43-9041.02)
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes claims adjusters, examiners, and investigators.
- 2000 employment: 289,000
- Projected 2000-10 employment change: A decline
- Most significant source of training: Moderate-term on-the-job training
Mail clerks and mail machine operators, except Postal Service
(O*NET 43-9051.01, 43-9051.02)
Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time, stamp, open, read, sort, and route outgoing mail or packages. Duties may also include keeping necessary records and completed forms.
- 2000 employment: 188,000
- Projected 2000-10 employment change: About as fast as average
- Most significant source of training: Short-term on-the-job training
Office machine operators, except computer
(O*NET 43-9071.01)
Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines. Excludes computer operators; mail clerks and mail machine operators; and billing and posting clerks and machine operators.
- 2000 employment: 84,000
- Projected 2000-10 employment change: A decline
- Most significant source of training: Short-term on-the-job training
Proofreaders and copy markers
(O*NET 43-9081.00)
Read transcript or proof type setup to detect and mark for correction any grammatical, typographical, or compositional errors. Excludes workers whose primary duty is editing copy. Includes proofreaders of Braille.
- 2000 employment: 35,000
- Projected 2000-10 employment change: A decline
- Most significant source of training: Short-term on-the-job training
Statistical assistants
(O*NET 43-9111.00)
Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- 2000 employment: 21,000
- Projected 2000-10 employment change: Little or no change
- Most significant source of training: Moderate-term on-the-job training
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