About Refunds and Withdrawals
When will the financial aid be released to my student account?
Financial aid will not be credited to your account more than 10 days prior to the start of classes, as required by financial aid regulations. Before your financial aid can post to your university account, you must be registered for sufficient class hours to be considered eligible for the aid. For example, if the amount of the Pell you were offered requires that you be enrolled in classes full time (12 hours) and you register for 6 hours, your financial aid will not post to your university account until your enrollment has been reviewed, and the Pell Grant amount has been adjusted to the amount allowed to students enrolled half time.
When will I receive my refund?
Once your UMSL account is paid to a zero balance you can expect to receive a refund check mailed to the address we have on file in 7-10 business days. However, you have the option to sign up for Direct Deposit through the MyView system and your refund will be 3-5 business days.
I'm thinking of dropping a class. How will that impact my financial aid?
Depending on whether you withdraw during the normal refund period, whether you withdraw before or after your financial aid has been credited to your account, and whether dropping the class causes you to change enrollment status (full-time, half-time, etc.) your financial aid may need to be reduced or cancelled. Failure to successfully complete all classes for which you initially registered may also result in a failure to meet UMSL satisfactory academic progress standards. This in turn may cause you to lose eligibility for financial aid for future semesters until your academic performance improves (see SAP).
I received a refund check in the mail, and soon after I received a bill from the university. Why does that happen?
The university is required to issue the amount of financial aid in excess of university charges to the student within 14 days after the account was credited. We are not allowed to hold financial aid proceeds to pay of future charges without written permission from the student.