Communication

Student-to-student and student-to-instructor interaction are key to success in an online course. Contact your instructors via university email or through the built-in messaging in Canvas.

  • When in doubt, send a message!
  • If your instructor will not be holding face-to-face classes, find out if the instructor is offering a remote access option and what you will need to access it.

  • If you are personally unable to attend your face-to-face class, find out if there are alternative ways to participate.

  • If you do not have the required technology and access, be proactive in communicating this to your instructor and finding solutions.

  • Things move quickly in an emergency situation. Instructors, students, and staff may be operating in unfamiliar ways, so be kind and diligent with your communication. Ask for feedback, be open to phone communication, don’t be afraid to ask for clarification, and reach out before spending too much time on tasks.

  • Canvas courses need to be published in order for you to see them. If you can’t see your course on your Canvas Dashboard or Courses menu, reach out to your instructor to make sure it has been published.

  • Even though your course is online, you are still required to adhere to the University of Missouri student code of conduct. If you haven't taken a moment, please read it here: UM-System Standard of Conduct