UMSL International Studies and Programs
MEDEX SECURITY SERVICES FOR FACULTY AND STAFF ABROAD
In an ongoing commitment to your personal safety, the University of Missouri has partnered with MEDEX, a leading provider of international travel assistance services. MEDEX provides 24-hour security-related assistance services to you while traveling 100 miles or more away from home or outside of your home country.
Please note this IS NOT medical insurance. MEDEX provides emergency security services as described below.
REGISTER WITH MEDEX ONLINE FOR COMPLETE ACCESS TO MEDEX SERVICES. See below for instructions.
MEDEX ID Card
MEDEX Services Available
Real Time Security Intelligence - This state-of-the-art technological platform allows MEDEX to deliver real-time alerts for any incidents that require emergency action and those that may impact life or travel. Alerts are delivered through a variety of communication means including any text-enabled device.
Security Evacuation Services - In the event of an emergency security situation, MEDEX will make all possible efforts to arrange for and will pay for your evacuation. If evacuation becomes impractical due to hostile or dangerous conditions, MEDEX will maintain contact with you and provide advice until evacuation becomes viable or the emergency security situation has passed.
Political Evacuation Services - In the event the officials of your home country issue a written recommendation that you should leave your host country for non-medical reasons, or if you are expelled or declared "persona non grata" on the written authority of your host country, MEDEX will make all possible effort to arrange for and will pay for your evacuation from an international airport or other safe departure point.
Transportation After Security of Political Evacuation - Following a security or political evacuation and when safety allows, MEDEX will coordinate and pay for one-way economy airfare to return you to either your home or host country.
The MEDEX Member Center allows you to have complete management of your MEDEX program, including printing MEDEX ID cards, opening a case online, and reading the details of your MEDEX program coverage. In addition to
MEDEX program information, the Member Center gives you access to:
• MEDEX 360ºm Global Medical Monitor - complete international health information
• MEDEX 360ºtr Travel Registry - travel and medical record storage
• World Watch® - detailed international security information.
How to use your MEDEX SECURE benefit:
Always carry the MEDEX ID card with you while traveling. If you have a security travel problem, call MEDEX by using the phone numbers listed on the back of your ID card. Call the toll-free number for the country where you are traveling. If you are in a
country not listed, call the Baltimore, Maryland, Emergency Response Center collect (1-410-453-6330). A coordinator will ask your name, your University name, MEDEX ID number (330321) and a description of the situation. A multilingual coordinator
will immediately render whatever assistance is necessary and will monitor your case until the situation is resolved.
To get the most out of your MEDEX benefit, you are encouraged to register online with the Member Center. While registration is not required to use the emergency assistance services, you will be able to take advantage of a wide array of additional traveler assistance services that MEDEX has to offeer. Examples include obtaining pre-travel reports, safety and health information, and real-time medical and security intelligence.
Select "MEDEX Groups" from the MEDEX homepage.
Under "Member Center Log-In" select "Create an Account."
Enter The Curators of The University of Missouri's MEDEX ID Number (330331).
Enter in your personal account information to designate yourself a unique username and password, and then accept the User Agreement.
PROGRAM INTENDED FOR FACULTY MEMBERS, EMPLOYEES, CHAPERONES, AND VOLUNTEERS TAKING PART IN PROGRAMS SPONSORED BY THE CURATORS OF THE UNIVERSITY OF MISSOURI.