Communication Plan for University Re-Accreditation
Patricia Dolan
Raleigh Muns

The Communication Plan has two major goals:

Goal #1: To inform all UMSL constituents, internal and external, of issues and timelines of the Higher Learning Commission Re-accreditation self-study and site visit, which is anticipated in February 2009.

Goal #2: To educate UMSL constituents, internal and external, regarding all re-accreditation activities and, especially, their role in the university re-accreditation processes.

The term "internal constituent" refers to those individuals who are directly involved with the actual re-accreditation process (e.g., members of the Steering Committee). The term "external constituent" refers to members of the university community affected by, but not directly involved in the process. As the re-accreditation timeline unfolds, many external constituents are expected to become internal.

To meet the goals, the following Communication Channels have been identified:

1. Use the Self-Study Steering Committee

2. Use current formal university channels of communication

3. Create new formal forms of communication

4. Make use of informal communication processes on campus to educate the campus community and occasionally have fun with it.

5. Create a scorebook to measure how communication channels perform. This will serve numerous functions: