Mediation is a voluntary
, and confidential
process for helping people resolve disputes. With the help of a trained mediator, the parties work together to communicate with each other and to find mutually agreeable solutions
to their problems. The mediator does not decide who is right or wrong, and does not impose a settlement. The mediator's role is to provide a safe environment and to facilitate a dialogue that will help the parties develop solutions to their particular situation.
The meetings are held privately, and all discussions are confidential to the extent allowed by the law. The details of the situation and the outcome of the mediation are not reported to any other party, unless this is desired and agreed upon by both participants.