Health Information Disclosure
Effective
date of notice: November 13, 2002
NOTICE OF PRIVACY PRACTICES CENTER FOR EYE CARE
Cassidy Cooley
Credentialing and Compliance Specialist
Office Phone: (314) 516-6064
Compliance Resource and Reporting Line: (314) 516-4393
e-mail cooleyca@umsl.edu
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS
INFORMATION. PLEASE REVIEW IT CAREFULLY.
We respect our legal obligation to keep health information
that identifies you private. We are obligated by law to give you notice
of our privacy practices. This Notice describes how we protect your health
information and what rights you have regarding it.
TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS
The most common reason why we use or disclose your
health information is for treatment, payment or health care operations.
Examples of how we use or disclose information for treatment purposes
are: setting up an appointment for you; testing or examining your eyes;
prescribing glasses, contact lenses, or eye medications and faxing them
to be filled; showing you low vision aids; referring you to another doctor
or clinic for eye care or low vision aids or services; or getting copies
of your health information from another professional that you may have
seen before us. Examples of how we use or disclose your health information
for payment purposes are: asking you about your health or vision care
plans, or other sources of payment; preparing and sending bills or claims;
and collecting unpaid amounts (either ourselves or through a collection
agency or attorney). "Health care operations" mean those administrative
and managerial functions that we have to do in order to run our office.
Examples of how we use or disclose your health information for health
care operations are: financial or billing audits; internal quality assurance;
personnel decisions; participation in managed care plans; defense of legal
matters; business planning; and outside storage of our records.
We routinely use your health information inside our office
for these purposes without any special permission. If we need to disclose
your health information outside of our office for these reasons, we will
ask you for special written permission.
USES AND DISCLOSURES FOR OTHER REASONS WITHOUT PERMISSION
In some limited situations, the law allows
or requires us to use or disclose your health information without your
permission. Not all of these situations will apply to us; some may never
come up at our office at all. Such uses or disclosures are:
when a state or federal law mandates that certain health
information be reported for a specific purpose;
for public health purposes, such as contagious disease reporting, investigation
or surveillance; and notices to and from the federal Food and Drug Administration
regarding drugs or medical devices;
disclosures to governmental authorities about victims of suspected abuse,
neglect or domestic violence;
uses and disclosures for health oversight activities, such as for the
licensing of doctors; for audits by Medicare or Medicaid; or for investigation
of possible violations of health care laws;
disclosures for judicial and administrative proceedings, such as in response
to subpoenas or orders of courts or administrative agencies;
disclosures for law enforcement purposes, such as to provide information
about someone who is or is suspected to be a victim of a crime; to provide
information about a crime at our office; or to report a crime that happened
somewhere else;
disclosure to a medical examiner to identify a dead person or to determine
the cause of death; or to funeral directors to aid in burial; or to organizations
that handle organ or tissue donations;
uses or disclosures for health related research;
uses and disclosures to prevent a serious threat to health or safety;
uses or disclosures for specialized government functions, such as for
the protection of the president or high ranking government officials;
for lawful national intelligence activities; for military purposes; or
for the evaluation and health of members of the foreign service;
disclosures of de-identified information;
disclosures relating to worker's compensation programs;
disclosures of a "limited data set" for research, public health,
or health care operations;
incidental disclosures that are an unavoidable by-product of permitted
uses or disclosures;
disclosures to "business associates" who perform health care
operations for us and who commit to respect the privacy of your health
information.
Unless you object, we will also share relevant information
about your care with your family or friends who are helping you with your
eye care.
APPOINTMENT REMINDERS
We may call or write to remind you of scheduled
appointments, or that it is time to make a routine appointment. We may
also call or write to notify you of other treatments or services available
at our office that might help you.
OTHER USES AND DISCLOSURES
We will not make any other uses or disclosures of
your health information unless you sign a written "authorization
form." The content of an "authorization form" is determined
by federal law. Sometimes, we may initiate the authorization process if
the use or disclosure is our idea. Sometimes, you may initiate the process
if it's your idea for us to send your information to someone else. Typically,
in this situation you will give us a properly completed authorization
form, or you can use one of ours.
If we initiate the process and ask you to sign an authorization
form, you do not have to sign it. If you do not sign the authorization,
we cannot make the use or disclosure. If you do sign one, you may revoke
it at any time unless we have already acted in reliance upon it. Revocations
must be in writing. Send them to the office contact person named at the
beginning of this Notice.
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
The law gives you many rights regarding
your health information.
You can:
- ask us to
restrict our uses and disclosures for purposes of treatment (except
emergency treatment), payment or health care operations. We do not have
to agree to do this, but if we agree, we must honor the restrictions
that you want. To ask for a restriction, send a written request to the
office contact person at the address, fax or E Mail shown at the beginning
of this Notice.
- ask us to
communicate with you in a confidential way, such as by phoning you at
work rather than at home, by mailing health information to a different
address, or by using E mail to your personal E Mail address. We will
accommodate these requests if they are reasonable, and if you pay us
for any extra cost. If you want to ask for confidential communications,
send a written request to the office contact person at the address,
fax or E mail shown at the beginning of this Notice.
- ask to see
or to get photocopies of your health information. By law, there are
a few limited situations in which we can refuse to permit access or
copying. For the most part, however, you will be able to review or have
a copy of your health information within 30 days of asking us (or sixty
days if the information is stored off-site). You may have to pay for
photocopies in advance. If we deny your request, we will send you a
written explanation, and instructions about how to get an impartial
review of our denial if one is legally available. By law, we can have
one 30 day extension of the time for us to give you access or photocopies
if we send you a written notice of the extension. If you want to review
or get photocopies of your health information, send a written request
to the office contact person at the address, fax or E mail shown at
the beginning of this Notice.
- ask us to
amend your health information if you think that it is incorrect or incomplete.
If we agree, we will amend the information within 60 days from when
you ask us. We will send the corrected information to persons who we
know got the wrong information, and others that you specify. If we do
not agree, you can write a statement of your position, and we will include
it with your health information along with any rebuttal statement that
we may write. Once your statement of position and/or our rebuttal is
included in your health information, we will send it along whenever
we make a permitted disclosure of your health information. By law, we
can have one 30 day extension of time to consider a request for amendment
if we notify you in writing of the extension. If you want to ask us
to amend your health information, send a written request, including
your reasons for the amendment, to the office contact person at the
address, fax or E mail shown at the beginning of this Notice.
- get a list
of the disclosures that we have made of your health information within
the past six years (or a shorter period if you want). By law, the list
will not include: disclosures for purposes of treatment, payment or
health care operations; disclosures with your authorization; incidental
disclosures; disclosures required by law; and some other limited disclosures.
You are entitled to one such list per year without charge. If you want
more frequent lists, you will have to pay for them in advance. We will
usually respond to your request within 60 days of receiving it, but
by law we can have one 30 day extension of time if we notify you of
the extension in writing. If you want a list, send a written request
to the office contact person at the address, fax or E mail shown at
the beginning of this Notice.
- get additional
paper copies of this Notice of Privacy Practices upon request. It does
not matter whether you got one electronically or in paper form already.
If you want additional paper copies, send a written request to the office
contact person at the address, fax or E mail shown at the beginning
of this Notice.
OUR NOTICE OF PRIVACY PRACTICES
By law, we must abide by the terms of this Notice
of Privacy Practices until we choose to change it. We reserve the right
to change this notice at any time as allowed by law. If we change this
Notice, the new privacy practices will apply to your health information
that we already have as well as to such information that we may generate
in the future. If we change our Notice of Privacy Practices, we will post
the new notice in our office, have copies available in our office, and
post it on our Web site.
COMPLAINTS
If you think that we have not properly
respected the privacy of your health information, you are free to complain
to us or the U.S. Department of Health and Human Services, Office for
Civil Rights. We will not retaliate against you if you make a complaint.
If you want to complain to us, send a written complaint to the office
contact person at the address, fax or E mail shown at the beginning of
this Notice. If you prefer, you can discuss your complaint in person or
by phone.
FOR MORE INFORMATION
If you want more information about our
privacy practices, call or visit the office contact person at the address
or phone number shown at the beginning of this Notice.