Group Facilitation Skills—
Practical Results
a noncredit Dean's Certificate

In today’s diverse, dynamic business and organizational environments, it is paramount that we understand what needs to be accomplished from multiple points of view, develop a cohesive working agreement, and execute the plan. Facilitators can be the catalyst for making these things happen. This course goes well beyond simply leading meetings--you will learn how to elicit uncommon results.

In this interactive, group-based course, you will gain the practical skills and knowledge needed to be an adept and effective facilitator. Project managers, business developers, trainers, consultant--anyone in a formal or informal leadership role--will benefit from learning techniques for facilitating the achievement of group goals.

Who should attend?

• Project managers, new product and business developers—people whose responsibilities include meeting schedules, budgets and outcomes through and with the help of others—when they do not control
• Trainers and change agents—people who are charged with getting adult learners to work together
• Internal and external consultants—people who are responsible for achieving results through the collective efforts, wisdom, and motivation of their co-workers, managers, and clients
• Individually—people who find themselves sheparding task teams or committees
• Informal leaders—people who have an unofficial leadership role working with teams of coworkers or volunteers
• Leaders—people who guide problem-solving, quality, and process improvement groups and teams

Sample Topics

• Clarifying and setting expectations and deliverables	• Handling difficult situations and people
• Orchestrating effective working sessions	• Applying learning to real-life situations
• Group process skills	• Developing your personal action plan
• Tools for expanding and narrowing

Certificate Requirements

Complete the 14 hours of training and you will be awarded 1.4 Continuing Education Units and a noncredit Dean’s Certificate in Group Facilitation Skills from the University of Missouri–St. Louis.

This page last updated July 21, 2008 .