Mary Lacity
Mary Cecelia Lacity
Curators' Professor of Information Systems
Office: 233 Express Scripts Hall ~ Voice: 314-516-6127
E-Mail:
mary.lacity@umsl.edu
Homepage:
http://www.umsl.edu/~lacitym
Degrees Held:
Ph.D., University of Houston, Business Administration, 1992
Major: Management Information Systems
Minor: Quantitative Management Science
B.S.B.A., Pennsylvania State University, 1985
Major: Quantitative Business Analysis
Minor: Economics
Teaching:
- Courses:
- IS 5800 - Management Information Systems (Evening MBA, PMBA, MS)
- IS 6846 - Management of Global Sourcing (Evening MBA, PMBA, MS)
Research:
- Areas: Global sourcing of business and IT services.
- Selected Significant Publications:
- Khan, S., and Lacity, M. (2012), “Survey Results: Are Client Organizations Responding to Anti-Offshoring Pressures?” Strategic Outsourcing: An International Journal, Vol. 5, 2, pp. 166-179.
- Lacity, M., and Willcocks, L. (2012), “The Practice of Outsourcing Business and IT Services: Evidence of Success, Robust Practices, and Contractual Challenges,” Legal Information Management, Vol. 12, pp. 2-8.
- Lacity, M., Carmel, E. and Rottman, J. (2011), “Rural Outsourcing: Delivering ITO and BPO Services from Remote Domestic Locations,” IEEE Computer, Vol. 44, pp. 55-62.
- Lacity, M., Solomon, S., Yan, A., and Willcocks, L. (2011), “Business Process Outsourcing Studies: A Critical Review and Research Directions,” Journal of Information Technology, Vol. 26, 4, pp. 221-258.
- Lacity, M., Willcocks, L., Khan, S. (2011), “Beyond Transaction Cost Economics: Towards an Endogenous Theory of Information Technology Outsourcing,” Journal of Strategic Information Systems, Vol 20, 2, pp. 139-157.
- Lacity, M., Khan, S., Yan, A., and Willcocks, L. (2010), “A Review of the IT Outsourcing Empirical Literature and Future Research Directions,” Journal of Information Technology, Vol. 25, 4, pp. 395-433.
- Lacity, M., Rottman, J., and Khan, S. (2010), “Field of Dreams: Building IT Capabilities in Rural America,” Strategic Outsourcing: An International Journal, Vol. 3, 3. pp. 169-191. This research has been featured in BusinessWeek, CNNMoney, ComputerWorld, Atlantic Journal, Fortune Magazine (special section sponsored by IAOP) and Entrepreneur Magazine.
- Lacity, M., Khan, S., and Willcocks, L. (2009), “A Review of the IT Outsourcing Literature: Insights for Practice,” Journal of Strategic Information Systems, Vol 18, pp.130-146. Ranked as the most downloaded paper in JSIS in 2009 and 2010.
- Lacity, M., and Rudramuniyaiah, P. (2009), "Funny Business: Public Opinion of Outsourcing and Offshoring as Reflected in U.S. and Indian Political Cartoons," Communications of the Association for Information Systems (CAIS), Vol. 24, Article 13, pp. 199-224.
- Lacity, M., and Rottman, J. (2009), “Effects of Offshore Outsourcing of Information Technology Work on Client Project Management,” Strategic Outsourcing: An International Journal, Vol. 2, 1, pp. 4-26.
- Lacity, M., and Fox, J. (2008), “Creating Global Shared Services: Lessons from Reuters,” MIS Quarterly Executive, Vol. 7, 1, pp. 17-32.
- Lacity, M., and Rottman, J. (2008), “The Impact of Offshore Outsourcing on Client Project Managers,” IEEE Computer, Vol. 41, 1, pp. 100-102.
- Lacity, M., Iyer, V., and Rudramuniyaiah, P. (2008), “Turnover Intentions of Indian IS Professionals,” Information Systems Frontiers, Special Issue on Outsourcing of IT Services, Vol. 10, 2, pp. 225-241.
- Rottman, J., and Lacity, M. (2008), “A US Client’s Learning from Outsourcing IT Work Offshore,” Information Systems Frontiers, Special Issue on Outsourcing of IT Services, Vol. 10, 2, pp. 259-275.
- Lacity, M., Willcocks, L., and Rottman, J. (2008), “Global Outsourcing of Back Office Services: Lessons, Trends and Enduring Challenges,” Strategic Outsourcing: An International Journal,Vol. 1, 1, pp. 13-34. Outstanding Paper Award Winner at the Literati Network Awards for Excellence 2009.
- Rottman, J., and Lacity, M. (2006), “Proven Practices for Effectively Offshoring IT Work,” Sloan Management Review, Vol. 47, 3, pp. 56-63.
- Zwieg, P., Kaiser, K. M., Beath, C., Bullen, C., Gallagher, K., Goles, T., Howland, J., Simon, J. Abbott, P., Abraham, T., Carmel, E., Evaristo, R., Hawk, S., Lacity, M., Gallivan, M., Kelly, S., Mooney, J., Ranganathan, C., Rottman, J., Ryan, T., Wion, R. (2006), “ The Information Technology Workforce Trends and Implications 2005-2008,” MIS Quarterly Executive Vol. 5, 2, pp 47-54.
- Jeyaraj, A., Rottman, J., and Lacity, M. (2006), “A Review of the Predictors, Linkages, and Biases in IT Innovation Adoption Research,” Journal of Information Technology, Vol. 21, 1, pp. 1-23.
- Feeny, D., Lacity, M., and Willcocks, L. (2005), “Taking the Measure of Outsourcing Providers,” Sloan Management Review, Vol. 46, 3, pp. 41-48.
- Other Information:
- Editorial Board of Journal of Information Technology, MIS Quarterly Executive, Journal of Strategic Information Systems, and Strategic Outsourcing: An International Journal.
- Research affiliate, Outsourcing Unit, London School of Economics
- US Editor, Journal of Information Technology (1996-2012)
- Co-Chair of the IAOP Midwest Chapter
- Co-editor of the Palgrave Series: Work, Technology, and Globalization
- Previously worked as a systems analyst and consultant