Skip to main content

Direct Deposit FAQ

If I have signed up for Direct Deposit in the past, do I need to sign up again for this semester?
When will my funds be available to me?
Can my refund be deposited in the account of my choice?
How will I know when my refund is posted to my bank account?
What happens if I change banks?
What happens if my refund is not accepted by my bank?
How can I sign up for Direct Deposit if I do not have access to MyView?

If I have signed up for Direct Deposit in the past, do I need to sign up again for this semester?

You do not need to sign up for Direct Deposit each semester. If you have signed up for Direct Deposit in the past, your bank account information will still be in the system. You can verify or change your Direct Deposit account information in MyView by going to: Self Service > Campus Finances > Manage Direct Deposit

When will my funds be available to me?

Refunds are processed daily for excess financial aid and other credit balances. Allow 3-5 business days from the day that your refund is processed to receive your refund in your bank account. Click here for instructions on how to find out when your refund was processed. 

Can my refund be deposited in the account of my choice?

Yes, you may choose any account for your direct deposit refund...checking, savings, parents. 

How will I know when my refund is posted to my bank account?

You will be notified by e-mail at your umsl.edu email address. Notification will include amount, bank name, checking/savings and date of deposit. You must confirm your deposit with your bank. The email is generally sent 24-48 hours prior to the deposit of funds. Do not write any checks using your credit balance until you confirm that the funds are available in your account. The University is not responsible for bank charges you may incur by writing checks on an unconfirmed deposit.

What happens if I change banks?

Click Here To Access The Direct Deposit Form
This form allows the Cashier’s Office to manage your direct deposit on your behalf.  You must print and complete the form, then submit it in person to the Cashier’s Office at 285 Millennium Student Center. A photo ID will be required. Please see the form for complete submittal instructions.

What happens if my refund is not accepted by my bank?

If a direct deposit refund is not accepted by your bank, you may have entered incorrect banking information when setting up the direct deposit. When The Cashier's Office receives the rejection we will cancel your direct deposit information (if it has not been updated) and reprocess the refund. If we cancel your direct deposit information, the reprocessed refund will go out as a paper check to your mailing address. 

How can I sign up for Direct Deposit if I do not have access to MyView?

Click Here To Access The Direct Deposit Form
This form allows the Cashier’s Office to manage your direct deposit on your behalf.  You must print and complete the form, then submit it in person to the Cashier’s Office at 285 Millennium Student Center. A photo ID will be required. Please see the form for complete submittal instructions.