An invoice would be written off if it remains unpaid after it becomes 180 days past due. The customer would automatically be sent 3 notices of past due invoices. They receive one after 30 days, 60 days and 90 days. You can and should monitor your customers accounts by reviewing your aging report to make sure that they have received the invoice and that they are aware of the past due accounts.

An aging report is a list of invoices that have been entered into PeopleSoft that have not been paid.  The aging report also shows how long the invoices have been outstanding (i.e. Current, 31 – 60 days, 61 – 90 days etc.).  Instructions on how to review your aging report are available here. Please note that if you have no open invoices then the aging report pulls the last report that did have an open item. So if the report does not have the date of the previous Friday from when you processed your aging report then please ignore the results because you have no open invoices.

All past due ARBI invoices are reviewed monthly and the department will be notified of all outstanding invoices. Requests for delaying the write-off of an ARBI invoice should be directed to Nancy Cook or Dan Tracy.